Back to
humble Till Help Center

Making a Product In-Active/ Deleting on your humble Till:

Do you have a product that has been discontinued or that you will no longer be stocking ? You can make the product in-active/ delete the product so that it no longer appears in your product list.

To ensure that the product made in-active/ deleted does not appear in the In-Stock Report or in a Stock Take, please make sure that the product is showing a zero on-hand quantity.


From the Till Tab on your humble Till, click on the Reports Tab (1).

Click on the Stock Tab (2) on the left hand side of your screen, followed by clicking on the In Stock Report (3).

Click on the Item Search Bar (4) and type in the name of the product and then select it. Please ensure that Show Zero Quantities tick box is selected.

Click on View As PDF (6) at the bottom of your screen.




An In Stock report will appear in a PDF format showing you the amount of stock currently on-hand fort that product.


Once you have confirmed that the product you would like to make in-active/ delete has a zero on-hand quantity, Click on Done in the top left hand corner of the screen.

Next, click on the Settings Tab and then click on the Products Tab on the left hand side of your screen.

Type the description of the product in the Search bar at the top of your screen and then select the product by clicking on it.







To make the product in-active, click and un-tick the Active tab in the bottom left hand corner, followed by clicking on Save Product.




The product is now in-active/ deleted, and will no longer be available to sell or for you to book stock in of the product.






If the product any time in the future does become available again, you can make the product active again by simply following the above steps and changing the product to active.


If you would like to see a list of all the products on your humble Till that are in-active, click on the Settings Tab, and then Products and ensure that the Active Products Only Tab is unticked.

This will now show you the products list of your humble Till with both Active and In-Active products.




If you have any questions or need help with anything, please don't hesitate to contact ur support team on

Was this article helpful?
0 out of 0 found this helpful


Article is closed for comments.