Back to www.humbletill.com
humble Till Help Center
Follow

Processing A Refund On your humble Android Till



 


Follow the below steps to complete a refund using your humble Till.


1. Click "Add Product" to add the item to your Over-The- Counter Basket.


Screen_Shot_2017-02-28_at_8.22.07_AM.png



2. Using the Search Box, type in the product name that you would like to do a refund on or you can select the item from your Favourites. Once you have found it, click and add it to your Over-The-Counter Basket.

Screenshot_2017-02-28-08-17-35.png



3. Once the product has been added, click on Quantity and set it to a negative quantity.

 Screenshot_2017-02-28-08-18-28.png



4. Once you have set the quantity to a negative, the sale line in the basket will become red and indicate that you are now completing a refund.
 
Screenshot_2017-02-28-08-18-36.png
 
 
 
Navigate to and click on "Pay" in the bottom right hand corner of your screen.
 
 
 
 

5. The Sub Total line will show a negative amount. Below it there will be an amount for Cash Refunded and Total Refunded.

Screenshot_2017-02-28-08-18-55.png



7. Once added, navigate to and click on "Complete Sale"

Screen_Shot_2017-02-28_at_8.27.31_AM.png


8. The change amount displayed, is the amount due back to the customer.
Screenshot_2017-02-28-08-19-00.png
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.