Back to
humble Till Help Center

Getting your humble webTill setup:

Follow the steps below to set up your Epson Printer and Cash Drawer to connect with your humble webTill.

Setting Up Your Epson TM-T20 Ethernet Printer

You will need to enable DHCP on your Epson TM-T20 Ethernet Printer. Purchased your Epson Printer directly from us? We’ve enabled DHCP already.

1. To learn how to enable DHCP on your Epson Printer, click here.
2. Once you have enabled DHCP, plug the power cable into the power point on the printer and into your stores plug point.

3. Plug one end of the ethernet cable into the Epson TM-T20 Thermal Printer. The Ethernet port on your Epson Printer is located on the back panel.
4. Plug the other end of your ethernet cable into your Wi-Fi router.
5. Plug the cable from the cash drawer into the Left Port on your Epson TM-T20 Thermal Printer.

6. Turn the printer power on.
7. Log in to your humble Till, then click on the Settings Tab

8. Click on Receipt Printers.

9. When setting up your printer for the first time, you will need to add the humble Till Printer Extension. This extension allows the Till to connect with your printer. Click on the green "Add humble Print To Chrome" button

10. A pop up box will appear to begin the installation of the printer extension. Click on Add App to install the humble Till Printer Extension

11. Once the extension is installed, a box will appear to confirm that the printer extension has been successfully installed. you can click on the x to close the box and continue the setup on your humble webTill.

12. A box will appear which should display your printers IP address under the heading Network Printers. Click on Test, a small slip should print from your printer. Then click on Select to save this as your chosen printer.

13. The till will now show your selected printer with the IP address of the printer. The Till will now print receipts to this printer on completion of a sale

Receipt Settings

1. Ensure that "Print Receipts On Complete Sale" is ticked. Should you wish to email receipts to customers, please make sure that you tick the "Email Receipts on completion of a sale" box as well. To print A4 receipts, you would have to tick the "Print A4 Receipts using your normal printer" box, this will generate a PDF after your sale which you can print.

2. If you would like to print more than one receipt for each sale, this can be changed in the "Number Of Receipts" box. After you complete a sale, the till will print the specified number of receipts.

3. Tick the "Open the Cash Drawer on sale complete screen" box so that the till kicks open your cash drawer after every completed cash sale.

4. Ticking the "Lock the till on completion of a sale" box will lock the till when a sale is completed, meaning you will have to log in again after each sale.
5. Ticking the "Lock Till after 5 minutes on sale complete screen" will automatically lock the till if a user does not close the Transaction Complete screen 5 minutes after completing a sale.
6. Clicking the "Set Custom Receipt Lines" box will allow you to add additional lines to your receipts. Click here to see how to customise your receipts

Was this article helpful?
0 out of 0 found this helpful


Article is closed for comments.